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CLIFTON SPRINGS HOSPITAL RECEIVES SPIRIT OF EXCELLENCE AWARD FROM MODERN HEALTHCARE MAGAZINE
Clifton Springs Hospital & Clinic received honorable mention from Modern Healthcare Magazine as part of the 14th Annual Spirit of Excellence Awards that recognize outstanding achievements in patient care.
Clifton Springs Hospital received the award in the quality category for the establishment of a blame-free culture throughout the facility. After a June 2001 survey where employees express concerns reporting medical errors, the organization worked to make such reporting blame-free, to encourage open communication and to develop leadership on those issues. To facilitate those changes, Clifton Springs hired a full-time patient-safety coordinator.
A follow-up survey conducted in 2005 showed markedly improved results: Those who were comfortable reporting errors jumped to 74% from 24%, while the percentile peer group ranking in patient satisfaction rose to 92% in 2005 from 62% in 2004. The employee turnover rate overall during that period fell to 6% in 2005 from 24% in 2001.
This year’s Spirit of Excellence competition drew 98 entries. The award marks the third high-profile recognition for Clifton Springs Hospital in 2006 alone; the hospital was also awarded the Excellus Wealth of Health Award and received a Pinnacle Award from the Health Association of New York State (HANYS) for excellence in patient safety.
DR. MOORE NAMED PHYSICIAN OF THE YEAR
Dr. Les Moore, Clinical Director of Integrative Medicine at Clifton Springs Hospital & Clinic, has been named Physician of the Year by the New York Association of Naturopathic Physicians. Association President Donielle Wilson, ND, presented the award on October 7, 2006 at the group’s annual gathering in New York City.
Moore is a pioneer and one of the world’s leaders of Integrative Medicine as the only Naturopathic Doctor (ND) and Licensed Acupuncturist to have served as Director of two Integrative Medicine Centers. He has authored two leading books on healing and continues to write and lecture internationally. Moore received a Doctor of Naturopathic Medicine and a Master of Science in Oriental Medicine from the National College of Naturopathic Medicine in Portland, Oregon. He is a New York State licensed acupuncturist and is Board Certified by the National Certification Commission for Acupuncture and Oriental Medicine. He has also earned a Master of Arts in Applied Theology and a Graduate Certificate in Interfaith Pastoral and Spiritual Care from Marylhurst University in Marylhurst, Oregon. Moore currently sees patients at The Springs, the integrated health care spa at Clifton Springs Hospital & Clinic.
The Springs provides patients access to conventional and complementary medicine therapies including massage, acupuncture, naturopathic medicine, chiropractic services, mineral baths and an herbal medicinary. These therapies support the maintenance of health and well-being, as well as the process of healing.
NEW DIRECTOR OF BEHAVIORAL HEALTH NAMED
Clifton Springs Hospital & Clinic has named Eric Jansen as Director of Behavioral Health Services, responsible for administration and operational oversight for all Behavioral Health services and programs at the Hospital. Jansen has been with CSH&C for 10 years. He most recently held the position of Nurse Manager of Inpatient Mental Health and Continuing Day Treatment Program. He holds a BSN degree from Keuka College and an AAS degree from Community College of the Finger Lakes.
Jansen says that Clifton Springs Hospital & Clinic is “in a unique position” to provide mental health and addiction recovery services to the community. “There is no place that provides the comprehensive services we do at every level of treatment,” he added.
According to Jansen, all levels of care are available, including emergency room (in Clifton Springs), in-patient and out-patient mental health, addiction recovery, and continuing day treatment. “A person can come to us and use all these levels of service and never have to change providers,” Jansen said.
The most critical services, according to Jansen, are for MICA, or mental illness and chemical addiction. The Behavioral Health addiction recovery staff addresses in a respectful way the needs of those struggling with alcohol and drug addictions as well as lesser-known chemical dependencies, such as the misuse of pain medication. Other area agencies address some of the needs of drug and alcohol addiction, but only CSH&C offers every level of treatment except residential.
CSH&C Behavioral Health Services, with offices in Clifton Springs, Palmyra-Macedon, and Canandaigua, provides care for about 14,000 patients each month from Ontario, Yates, Seneca, Wayne and parts of Monroe counties.
NEW SPA OPERATIONS MANAGER NAMED
Clifton Springs Hospital & Clinic has named Krista Ingerick as Spa Operations Manager for The Springs, the integrated health care spa located at the Hospital. Ingerick is a New York State Licensed Massage Therapist who has been with The Springs since 2002. She has a B.A. in Psychology from SUNY Geneseo and graduated from the Onondaga School of Therapeutic Massage.
Prior to joining Clifton Springs Hospital & Clinic, Ingerick served as the Health Project Coordinator and User Analyst for the University of Rochester Department of Pediatrics.
Ingerick will be responsible for the day-to-day operations of The Springs, including financial management, supervising the staff, hospitality, and expanding its retail offerings. Currently, The Springs offers a full line of Dr. Hauschka Skin Care products. For the upcoming holiday season, The Springs is offering a “Wish List” program in which customers can register for products they would like to receive from loved ones as holiday gifts.
The Springs provides patients access to conventional and complementary medicine therapies including massage, acupuncture, naturopathic medicine, chiropractic services, mineral baths and an herbal medicinary. These therapies support the maintenance of health and well-being, as well as the process of healing.
For more information, please call 315-462-0390.
DIABETES CENTER EARNS ADA RECOGNITION
The prestigious American Diabetes Association (ADA) Education Recognition Certificate for a quality diabetes self-management education program was recently awarded to the Clifton Springs Regional Diabetes Health Center at Clifton Springs Hospital (CSH). The ADA recognition reinforces that the diabetes program at CSH offers high-quality education that is an essential component of effective diabetes treatment.
The Association’s Education Recognition Certificate assures that educational programs meet the National Standards for Diabetes Self-Management Education Programs. These Standards were developed and tested under the auspices of the National Diabetes Advisory Board in 1983 and were revised by the diabetes community 1994 and 2000.
Programs apply for Recognition voluntarily. Programs that achieve Recognition status have a staff of knowledgeable health professionals who can provide participants with comprehensive information about diabetes management. “The process gives professionals a national standard by which to measure the quality of services they provide,” comments Sue Ullrich, Director of the Clifton Springs Regional Diabetes Health Center. “And, of course, it assures the consumer that he or she will likely receive high-quality service.” Education Recognition status is verified by an official certificate from ADA and awarded for three years.
According to the American Diabetes Association, there are 20.8 million people or 7% of the population in the United States who have diabetes. While an estimated 14.6 million have been diagnosed, unfortunately, 6.2 million people are not aware that they have this disease. Each day approximately 4,110 people are diagnosed with diabetes. Many will first learn that they have diabetes when they are treated for one of its life-threatening complications – heart disease and stroke, kidney disease, blindness, and nerve disease and amputation. About 1.5 million new cases of diabetes were diagnosed in people aged 20 years or older in 2005. Diabetes contributed to 224,092 deaths in 2002. Since 1987 the death rate due to diabetes has increased by 45%, while the death rates to heart disease, stroke and cancer have declined.
The American Diabetes Association is the nation’s leading non-profit health organization supporting diabetes research, advocacy and information for health professionals, patients and the public. Founded in 1940, the Association has an area office in every state and conducts programs in communities nationwide.
For more information, please call the Clifton Springs Regional Diabetes Health Center at (315) 462-0305.
CLIFTON SPRINGS HOSPITAL CEO EARNS TOP HEALTHCARE MANAGEMENT CREDENTIAL
John Galati, FACHE, president and chief executive officer of Clifton Springs Hospital & Clinic, recently became a Fellow of the American College of Healthcare Executives (FACHE), the nation’s leading professional society for health care leaders. The American College of Healthcare Executives (ACHE) is an international professional society of more than 30,000 healthcare executives who lead our nation’s hospitals, healthcare systems and other healthcare organizations. ACHE is known for its prestigious credentialing and educational programs and its annual Congress on Healthcare Leadership.
“Because healthcare management ultimately affects the people in our communities, it is critically important to have a standard of excellence promoted by a professional organization,” says Thomas C. Dolan, PhD, FACHE, CAE, president and chief executive officer of ACHE. “By becoming an ACHE Fellow and simultaneously earning board certification from ACHE, Mr. Galati has shown that he remains committed to assuring the provision of high-quality service to patients and the community served.”
Fellow status represents achievement of the highest standard of professional development. In fact, only 5,400 healthcare executives hold this distinction. To obtain Fellow status, candidates must fulfill multiple requirements, including passing a comprehensive examination, meeting academic and experiential criteria, earning continuing education credits and demonstrating professional/community involvement. Fellows are also committed to ongoing professional development and undergo recertification every three years.
Galati has served as the President and CEO at Clifton Springs Hospital & Clinic since 1995. He holds a Master of Science degree in Health Services Administration from SUNY Stony Brook, and is a licensed New York State Nursing Home Administrator. Galati serves on the New York State Board of Examiners of Nursing Home Administrators and the Rochester Regional Healthcare Association and Clifton Springs Chamber of Commerce board of directors. He is also a Paul Harris Fellow and a member of the Clifton Springs Rotary Club.
For more information, please contact the Clifton Springs Hospital Community Relations department at 315-462-1459.
CLIFTON SPRINGS HOSPITAL OPENS CENTER FOR WOUND CARE & HYPERBARIC MEDICINE
CLIFTON SPRINGS, NY – Clifton Springs Hospital & Clinic announced the opening of its new Center for Wound Care & Hyperbaric Medicine. Located at 2 Coulter Road, Clifton Springs, the program specializes in the treatment of problem wounds, a growing problem spurred by the aging of America and the increase in diabetes. Approximately 18.5 million Americans have diabetes, and of that population, about 1.8 million suffer from a problem wound.
The Center for Wound Care & Hyperbaric Medicine is an out-patient, hospital-based program that works in conjunction with the patient’s primary care physician, serving as an adjunctive service for the referring physician and specializing in the treatment of problems wounds caused by diabetes, circulatory problems, traumatic injuries, surgical wounds and other conditions. Open Monday through Friday, the program operates by appointment and requires a referral from the primary care physician.
For selected patients with certain types of non-healing wounds the Center provides hyperbaric oxygen therapy, in which a patient breathes 100 percent oxygen inside one of two pressurized chambers. The Cochrane Review, in analyzing the literature on hyperbaric oxygen therapy, concluded that it reduces the risk of major amputation.
Kitima Boonvisudhi, M.D., will serve as the Medical Director of the program. Dr. Boonvisudhi will be assisted by a team of experienced wound care physicians and providers, including the following: John Porter, M.D., Board Certified Vascular and General Surgeon; Lewis Zulick, M.D., M.M.M., Board Certified General Surgeon and Vice President for Medical Affairs, Clifton Springs Hospital & Clinic; Kevin Hopson, D.P.M., Associate of the American College of Foot and Ankle Surgeons, member of the American Podiatric Medical Association; and Kathy VanderBrook, C.N.P. Each provider will coordinate an overall care plan for each patient, working in partnership with the patient’s referring physician.
For more information, please call the Center for Wound Care and Hyperbaric Medicine at Clifton Springs Hospital at (315) 462-0611.
CLIFTON SPRINGS HOSPITAL RECEIVES GRANT FROM THE ROCHESTER AREA COMMUNITY FOUNDATION
The Clifton Springs Hospital & Clinic (CSH&C) Extended Care Facility is a recipient of a Rochester Area Community Foundation grant for its program Get Active--Community Outreach for Seniors. This grant is from the Fund for the Aging, administered by the John F. Wegman Fund Committee. The intent of the grant is to encourage more residents to attend events and activities outside of the Nursing Home. Funding will allow men and women to enjoy community activities by helping to pay event costs for residents with limited income. Some popular events include Sonnenberg Gardens, Canandaigua Lady, Rochester Philharmonic Concert, Rochester Museum & Science Center, and mall trips. The CSH&C Extended Care Facility was awarded $4,207.50 for such activities.
For more information, please contact the Clifton Springs Hospital Community Relations department at 315-462-1459.
DR. TYNER HONORED AT AMERICAN COLLEGE OF PHYSICIANS CONVOCATION
J. Richard Tyner, MD, FCCP, FACP, practicing Internal Medicine and Pulmonary Diseases at Clifton Springs Hospital & Clinic has been elected to Fellowship in the American College of Physicians (ACP). Fellowship is a continuation of ACP’s tradition of honoring excellence in the practice of internal medicine and recognizing contributions to the profession. ACP Fellows are recognized by their peers for personal integrity, superior competence in internal medicine, professional accomplishment and demonstrated scholarship. This is a significant professional career achievement.
More than 500 physicians world-wide were honored with ACP Fellowships for their medical scholarship and achievement at the College’s Convocation ceremony on April 19, 2007 in San Diego. The Convocation of the ACP is an annual ceremony whereby the College recognizes and applauds its new Fellows and the recipients of various honors. It is a ceremony of tradition, transition, renewal, and celebration held in connection with Internal Medicine 2007, the yearly scientific conference.
Tyner earned his undergraduate degree from Williams College and his medical degree from the University of Virginia School of Medicine. Internship, residency and fellowship training were completed at Albany Medical Center Hospital. He has practiced at Clifton Springs Hospital and Clinic since 1985 and continues as Director of the Pulmonary Department.
CSH&C AUXILIARY RECOGNIZED BY NEW YORK STATE
Clifton Springs Hospital & Clinic Auxiliary has been awarded the 2007 Auxiliary Advocacy Recognition Certificate by the Healthcare Association of New York State (HANYS).
The Auxiliary plays an active role in the daily life of the hospital as well as promoting fundraising to purchase needed items. In 2007, following a successful fashion show and other various fundraising events, the Auxiliary donated more than $17,000 towards the purchase of new dialysis equipment. The Hospital’s second palliative care room was dedicated in honor of the Auxiliary following a $15,000 gift. Auxilians also make up the majority of the volunteers at the hospital’s main information desk.
In addition to its philanthropic work for the palliative care room and dialysis, the Auxiliary sponsored events such as blood pressure screenings, senior health programs, car and booster seat inspections, child fingerprinting and identification events in cooperation with the Ontario County Sheriff’s Department, community blood drives, health fairs, and contributed to health care scholarship funds.
For more information, please call 315-462-1439.
SHAHANA ARSHAD, M.D. ELECTED TO FELLOWSHIP IN THE AMERICAN COLLEGE OF PHYSICIANS (ACP)
Clifton Springs Hospital Endocrinologist Shahana Arshad, M.D. has been elected to Fellowship in the American College of Physicians (ACP). She will be formally inducted at a Convocation ceremony May 15, 2008 in Washington, DC.
The American College of Physicians (ACP) is a national organization of internists — physicians who specialize in the prevention, detection and treatment of illnesses in adults. ACP is the largest medical-specialty organization and second-largest physician group in the United States. Its membership of 125,000 includes internists, internal medicine subspecialists, and medical students, residents, and fellows. The ACP's mission is to enhance the quality and effectiveness of health care by fostering excellence and professionalism in the practice of medicine.
CLIFTON SPRINGS HOSPITAL INTRODUCES THE REGION'S MOST ADVANCED BONE DENSITY SCANNER
Osteoporosis is a growing healthcare crisis affecting millions of women and men worldwide. The healthcare costs associated with osteoporosis are staggering, and the effect on your quality of life can be devastating.
Fortunately, osteoporosis is detectable and treatable. Testing is safe and non-invasive and is now available at Clifton Springs Hospital.
Clifton Springs Hospital's new bone densitometry system allows our technologists to perform the most comprehensive evaluation of bone density and vertebral fracture assessment.
For more information or to make an appointment, please call 315-462-6428.PUBLIC SERVICE ANNOUNCEMENT – LAWN MOWER SAFETY
NEWS RELEASE
The Clifton Springs Hospital & Clinic Emergency Department reminds the community that the power lawn mower is one of the most dangerous tools around the home. Each year, approximately 68,000 persons with injuries caused by power mowers were treated in emergency departments. More than 9,000 of the people hurt were younger than 18 years. Older children and adolescents were most often hurt while cutting lawns as chores or as a way to earn money.
Lawn mower injuries include deep cuts, loss of fingers and toes, broken and dislocated bones, burns, and eye and other injuries. Some injuries are very serious. Both users of mowers and those who are nearby can be hurt.
To prevent lawn mower injuries to children, the American Academy of Pediatrics recommends the following:
• Try to use a mower with a control that stops the mower from moving forward if the handle is let go.
• Children younger than 16 years should not be allowed to use ride-on mowers. Children younger than 12 years should not use walk-behind mowers.
• Make sure that sturdy shoes (not sandals or sneakers) are worn while mowing.
• Prevent injuries from flying objects, such as stones or toys, by picking up objects from the lawn before mowing begins. Use a collection bag for grass clippings or a plate that covers the opening where cut grass is released. Have anyone who uses a mower wear hearing and eye protection.
• Make sure that children are indoors or at a safe distance well away from the area that you plan to mow.
• Start and refuel mowers outdoors, not in a garage or shed. Mowers should be refueled with the motor turned off and cool.
• Make sure that blade settings (to set the wheel height or dislodge debris) are done by an adult, with the mower off and the spark plug removed or disconnected.
• Do not pull the mower backward or mow in reverse unless absolutely necessary, and carefully look for children behind you when you mow in reverse.
• Always turn off the mower and wait for the blades to stop completely before removing the grass catcher, unclogging the discharge chute, or crossing gravel paths, roads, or other areas.
• Do not allow children to ride as passengers on ride-on mowers.
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NOZZOLIO SECURES $500,000 STATE INVESTMENT FOR CLIFTON SPRINGS HOSPITAL
(April 23, 2008)- Continuing his aggressive efforts to secure critically needed funding for the health care needs of his constituents, New York State Senator Michael F. Nozzolio today announced that he was successful in securing a $500,000.00 state investment for the needs of Clifton Springs Hospital & Clinic.
“This is a wise investment of state funding which will strengthen vital healthcare services that are provided by Clifton Springs Hospital and help ensure access for local residents with serious health needs,” said Senator Nozzolio. “By providing more services at Clifton Springs Hospital, local residents will be able to have their critical healthcare needs met by trained professionals without having to leave the area to receive health care. I am very pleased that I was successful in securing this funding which is a wise investment for the residents of our region. I will continue my strong support for the medical community at Clifton Springs and the work that they do in serving the community.”
The state funding secured by Senator Nozzolio will be used specifically to enhance three programs offered by the Hospital: the Center for Wound Care & Hyperbaric Medicine, the Joint Replacement Center at the Springs, and the Regional Diabetes Health Center.
John Galati, President and CEO of Clifton Springs Hospital & Clinic, said, “Senator Nozzolio has been a true friend to Clifton Springs Hospital and has always supported our efforts to provide affordable and quality health care services for people living in our region. We sincerely appreciate his hard work in securing this significant funding in this year’s State budget and thank him for his continued support.”
Drew Morris, Chairman of the Board of Trustees of Clifton Springs Hospital & Clinic, said, “We are grateful to Senator Nozzolio for his continued support and commitment to both health care and local businesses. His tireless efforts benefit our patients, community members, and workforce, and we thank him for his dedication to Clifton Springs and the entire Central Finger Lakes region."
Center for Wound Care & Hyperbaric Medicine -
The Center for Wound Care & Hyperbaric Medicine became operational in March 2007 and is the only one of its kind in the Rochester and Finger Lakes region. Since the nearest chambers are in Syracuse and Buffalo, Clifton Springs is centrally located in the region and provides easy access to patients from surrounding communities.
At the Center, wound care and healing is augmented by the use of hyperbaric oxygen therapy whereby patients receive 100 percent oxygen, increasing the body's immune and healing response. Patients with carbon monoxide poisoning, post radiation exposure resulting in bone and or tissue injury, crushing injuries, embolisms or those who are at risk of losing a limb or function have benefited from hyperbaric treatments. This program has also helped many diabetic and elderly patients since this group often has problems related to circulation, skin breakdown and proper wound care.
The Joint Replacement Center at the Springs-
The Joint Replacement Center became operational in September 2007 and has been a great success for patients undergoing knee or hip replacement. Under this very aggressive program, patients undergoing knee or hip replacement receive individualized care with a family member as part of the healthcare team. Patients are hospitalized for approximately three days following surgery and over 90% of patients are discharged directly home.
The Center provides a continuum of care with easy access to the Hospital's Integrative Medicine program and Spa as well as medical staff specialties and sub-specialties. Six weeks prior to surgery patients attend an orientation program and preoperative sessions. There is a team consisting of orthopedic surgeons, nurses and a physical therapist that are dedicated to the Joint Center to assure consistency of care.
Regional Diabetes Health Center -
The Regional Diabetes Health Center at Clifton Springs Hospital is a comprehensive service that provides care to individuals with diabetes. The major components of the program include consultation with the region's only Endocrinologist, nutritional counseling, monitoring of women with gestational diabetes and children with diabetes, individual or group diabetes self-management education classes, as well as individualized exercise regimens. These services are provided on an outpatient basis.
The Hospital’s Endocrinologist has approximately 4000 patients with diabetes in her practice with 800 new patients annually. The incidence of diabetes nationally has increased to over 20 million Americans diagnosed each year. Researchers estimate that 366 million people or 4.4% of the world's population will be diabetic by 2030. The Hospital's target market for this service includes a population of more than 250,000 people in Ontario, Wayne, Seneca and Yates counties. Of this number, about 35,000 individuals are over 65 and 18,000 have diabetes.
Diabetes is the 5th leading cause of death by disease in the United States and it increases the risk for heart disease, retinal eye disease, as well as nerve and kidney disease. Clifton Springs Hospital has received the Education Recognition Certificate for a quality diabetes self-management education program by the American Diabetic Association (ADA), certifying that their program meets the National Standards for diabetes self-management education.
“It is important that New York State continue to make wise investments to strengthen area hospitals and ensure the viability of health care services in our region. The funding contained in this year’s state budget will strengthen the operations at Clifton Springs Hospital to help ensure that it continues to provide the highest quality services possible,” Nozzolio concluded.
CLIFTON SPRINGS HOSPITAL FEATURED IN NEW YORK TIMES
Click on the following link to see the article. (You may have to cut and paste the address)
http://travel.nytimes.com/2008/05/09/travel/escapes/09Mineral.html?ex=1210996800&en=805ff59eaac461cd&ei=5070&emc=eta1
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